Frequently Asked Questions

Where do you source your seafood from?

We source all our seafood directly from trusted suppliers in the Caribbean. This ensures the highest quality, freshness, and authentic island flavor for every order.

How is the seafood delivered?

All orders are carefully packaged and delivered to Montreal with ice packs to maintain freshness. Our goal is for your seafood to arrive in perfect condition, ready to cook.

Is your seafood sustainable?

Yes. We work only with suppliers who follow responsible and sustainable fishing practices to protect marine life and preserve the natural environment.

How should I store my seafood?

Keep lobster, crab, and conch refrigerated and consume within 24-48 hours of delivery for best results. For longer storage, freezing is recommended.

Can I cook your seafood at home?

Absolutely. Our seafood is ready for cooking. We also provide simple cooking tips and recipe ideas to help you get the most out of every order.

Do you offer wholesale or bulk orders?

Yes. We partner with restaurants, caterers, and businesses. Please contact us directly for pricing and availability.

What if my order is damaged or delayed?

Customer satisfaction is our priority. If there is an issue with your order, contact us immediately and we will resolve it quickly, whether through a replacement or refund.